Why am I getting an error on initialize request from my app? | Community
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Answered

Why am I getting an error on initialize request from my app?

  • December 23, 2020
  • 2 replies
  • 215 views
R

I have developed an app for intercom. However on initialize request, i am getting some error. Since the end points are deployed , I want to know how can i debug my intercom app to know where the error is occuring

Best answer by Rajesh K

Hi @eric f11​  It was an error with my code. I understood it was a null reference exception and i was able to fix it. Thanks much.

2 replies

Eric Fitz
Employee
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  • Eric FitzEmployee
  • Employee
  • 1630 replies
  • December 23, 2020

Hey @rajesh k​, can you tell the community more about the error you're experiencing? What error message shows? Is there a code number associated with this error? Do you have any screenshots you can share? Does anything show in the console, or do you have crash logs?

 

Any and all detail is helpful here!

R
  • Rajesh K
  • Author
  • New Participant
  • 2 replies
  • Answer
  • December 24, 2020

Hi @eric f11​  It was an error with my code. I understood it was a null reference exception and i was able to fix it. Thanks much.


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