Why do I get an error message when trying to manually create a lead through the Salesforce app? | Community
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Why do I get an error message when trying to manually create a lead through the Salesforce app?

  • December 9, 2020
  • 1 reply
  • 19 views

Hi Team,

 

We are trying to create leads manually for those we know the name and Email in Salesforce. When in closed conversations we are clicking on the button 'Create Lead' under Salesforce in the Intercom chats. we get error.

Best answer by Roy

Hi @suzanne b​ , What kind of error are you getting? is it possible to provide a screenshot and a little bit more details?

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Roy
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  • December 10, 2020

Hi @suzanne b​ , What kind of error are you getting? is it possible to provide a screenshot and a little bit more details?