We want to manually import users into Intercom and some of the data has multiple items associated with one attribute. For example, a user could provide multiple services. How would I format my CSV to make this attribute a list and upload correctly?

@autumn, It's a List - Select box, not a check box. You can only select one.If you have several products that customers are using, the best way to track them is to send events to Intercom.https://www.intercom.com/help/en/articles/216-track-events-in-intercom/p>And still, if you want to go in an easy way, you can use Text value and track services like Service 1 / Service 2. one more option is to create 3 true/false format, Service 1 - True; Service 2 - False; Service 3 - True.

Hi @autumn,1) First you should create a new list data attribute in Intercom 2) Then upload a CSV3) Map attributes4) Complete importLet me know if there will be questions.

How should I format the CSV I want to import to include list data?

How should I format the CSV I want to import to include list data? | Community

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