Is there a way to know when a user unsubscribed? Which campaign pushed them over the hill, etc.?
Answered
When did my user unsubscribe?
Best answer by Daniel M15
Hey
We don’t have a way to check the timestamp of historical unsubscriptions at the moment. You can get alerted when a user unsubscribes with our contact.unsubscribed webhook model. However, this won’t give you insight as to what campaign caused the unsubscription; you may find an analytics tool such as Google Analytics to be more useful for this functionality.
- Employee
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- Answer
Hey
We don’t have a way to check the timestamp of historical unsubscriptions at the moment. You can get alerted when a user unsubscribes with our contact.unsubscribed webhook model. However, this won’t give you insight as to what campaign caused the unsubscription; you may find an analytics tool such as Google Analytics to be more useful for this functionality.
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