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Question

Can I disable transparant background on Custom Bot?

  • September 16, 2022
  • 1 reply
  • 14 views

Can I disable transparant background on Custom Bot?
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1 reply

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  • Employee
  • 250 replies
  • September 16, 2022

Hey @lisa b13​ 👋

 

To force Custom Bot for Users / Visitors to open with the solid background of the Messenger Launcher, you would have to utilize the following Intercom JavaScript Method:

 

Intercom('showNewMessage')

 

You can find the API docs you'll need here. Once your dev team adds that method in your JavaScript snippet, you should be good to go!


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