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How can I find the IP address of my user?

  • 27 February 2023
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How can I find the IP address of my user?
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Best answer by Lisa B11 27 February 2023, 14:43

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Hey @lisa b13​ 👋

 

We don't have a built-in feature to grab a user's IP address. Per our Privacy policy and our Law Enforcement Request Guidelines we are not able to provide any sensitive information from our database without a subpoena.

 

To access this information, you would need to provide a subpoena, which can be sent to legal@intercom.com. Hope this helps 🙌

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