Best answer by Lisa B11
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How can I find the IP address of my user?
Userlevel 3
How can I find the IP address of my user?
- Employee
- 250 replies
-
27 February 2023
- Answer
Hey @lisa b13 👋
We don't have a built-in feature to grab a user's IP address. Per our Privacy policy and our Law Enforcement Request Guidelines we are not able to provide any sensitive information from our database without a subpoena.
To access this information, you would need to provide a subpoena, which can be sent to legal@intercom.com. Hope this helps 🙌
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