Are there ways for a user to use the search feature and offer more filtering options by using particular nomenclature/formatting to present more specific options? Adding quotations, adding a plus sign, or other features within Intercom that I can update within the articles themselves? Thanks for your help!
Best answer by Jennifer K
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+3
Hi
Jennifer here from Intercom.
This is not possible. I’ll let our product team know this is a feature you’re eager for!
I'd love to know a little more on your use case here to pass on your behalf.
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