Search Features

  • 19 May 2023
  • 1 reply

Are there ways for a user to use the search feature and offer more filtering options by using particular nomenclature/formatting to present more specific options? Adding quotations, adding a plus sign, or other features within Intercom that I can update within the articles themselves? Thanks for your help! 


Best answer by Jennifer K 23 May 2023, 17:06

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Hi @Lauren Campbell 

Jennifer here from Intercom. 

This is not possible. I’ll let our product team know this is a feature you’re eager for! 

I'd love to know a little more on your use case here to pass on your behalf.