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Question

What happens when I pause a Series?

  • September 14, 2022
  • 2 replies
  • 385 views

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What happens when I pause a Series?
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2 replies

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  • Author
  • Employee
  • 250 replies
  • September 14, 2022

When you pause a Series, all Users will pause where they were in the Series. When you resume a Series, all Users will resume from where they were paused. If they were already sent a message, they won't be sent it again 👍


Milan
Expert User ✨
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  • Top Expert
  • 306 replies
  • September 14, 2022

However, be very cautious about pausing and then restarting if you have date dependency rules and/or Wait boxes in the Series - it might break the expected timing of messages for those that were in the Series.


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