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Bulk segmentation

  • Jan 21, 2021 1:41 PM UTC
  • 4 replies
  • 272 views

Hi,

I'd like to create a segment for ˜300 specific contacts, according to their IDs

How can I do it, instead of manually typing their IDs?

 

Thanks!

Best answer by Kevin Bendixen

@user289​ as long as the file has the corresponding emails and names of the users that's not a problem. Intercom will simply update the existing users, in that case, add a tag.

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4 replies

Kevin Bendixen
Top Expert ✨
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@user289​ You could do a CSV import. Those contacts will then be tagged automatically

  • User289
  • Author
  • New Participant
  • Jan 21, 2021 3:04 PM UTC

@kevin b​ The contacts already exist in the system. Should I re-upload them, with a specific attribute?

Kevin Bendixen
Top Expert ✨
Forum|alt.badge.img+5

@user289​ as long as the file has the corresponding emails and names of the users that's not a problem. Intercom will simply update the existing users, in that case, add a tag.

  • User289
  • Author
  • New Participant
  • Jan 21, 2021 3:11 PM UTC

cool, thanks!

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