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Can I assign an owner to companies?

  • Mar 18, 2022 2:06 AM UTC
  • 3 replies
  • 342 views

How can I assign owner to a company? We are a B2B business and our reps are each assigned to a group of companies. We can assign owner to contacts but those change often and we need to segment companies by their account owners. Thanks,

Best answer by Eric Fitz

Hey @kobi b​, it's currently not possible to assign owners to companies in the same way you assign them to contacts. I'd be happy to record this feature request for you via our @Product Wishlist​ group!

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    3 replies

    Eric Fitz
    Employee
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    • Eric FitzEmployee
    • Employee
    • Answer
    • Mar 21, 2022 9:56 AM UTC

    Hey @kobi b​, it's currently not possible to assign owners to companies in the same way you assign them to contacts. I'd be happy to record this feature request for you via our @Product Wishlist​ group!

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    • Ben Hizak
    • Active User
    • May 30, 2024 10:00 PM UTC

    Hi Intercom team,
    How can I express interest / support for this feature?

      bernice
      Expert User ✨
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      • bernice
      • Expert User ✨
      • Jun 5, 2024 11:59 AM UTC

      Hey @Ben Hizak! Great to hear you’re interested in this feature - you can create a custom attribute for companies and manually add the owner's name to this attribute to achieve this. Additionally, if you want to automatically assign owners to your leads and users via the API, you can pass an admin ID to the users endpoint as owner_id. You can find a teammate's admin_id in the URL on their admin page in Intercom. 

       

      B | Technical Support Engineer
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