if we receive an email from a new user that is part of an existing company, we do not have an easy way to link them to the company.
I do not know how to do anything with API and it seems silly to hire a developer everytime I need a little change.
Answered
Is it possible to assign a user to an existing company?
Best answer by Racheal
Hey @user2397 Racheal from the support engineer team here👋
You can manually add a user to an existing company by going to a user's profile page and scrolling down to the Qualification panel. Then, click on the "Company name" attribute and search for the company that you want to add the user to.
+7- Customer Support Engineer
- Answer
Hey @user2397 Racheal from the support engineer team here👋
You can manually add a user to an existing company by going to a user's profile page and scrolling down to the Qualification panel. Then, click on the "Company name" attribute and search for the company that you want to add the user to.
hey
I’d love to know this:
Can intercom automatically attach a Company to a new User based on their email domain?
Either out of the box or using some sort of automation?
+5- Sr. Technical Support Engineer
Hi
There isn’t a way to do this out of the box, but you could build out this functionality. You would want to subscribe to our contact.user.created Webhook in order to receive a notification that a new user was created, then you could make a call to our REST API and attach the contact to the Company.
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.