Hello,
I am trying to remove intercom access from several users with the same filter. Is it enough if I archive them ? Can I unarchive them later or is this an irreversible action ?
Thank you for your help !
Answered
Remove Intercom access from users having the same filters.
Best answer by Eric Fitz
Thanks for clarifying! If you archive record, they can be restored via our API by making a update call to the contact record. An archived contact record will also restore if that contact logs back into your platform or messages you again.
+5- Employee
Hey @mohamed (, when you say "users", do you mean contact records you have stored within Intercom, or teammates in your workspace?
+5- Employee
- Answer
Thanks for clarifying! If you archive record, they can be restored via our API by making a update call to the contact record. An archived contact record will also restore if that contact logs back into your platform or messages you again.
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