Hi there!
Is there a way to change the some of the automated responses from FIN? Currently my responses look like this
I want to change the last two messages. Is that possible?
Answered
Is it possible to change FIN Responses?
Best answer by Larissa Alberti
Hey
Larissa here from Intercom Support.
I’m afraid it’s currently not possible to customize how Fin replies to customers. These answers are built into the AI bot experience and cannot be edited at this time,
I’d be glad to flag this as a feature request for you. Hopefully this is something we can see implemented soon.
Hope you find this information helpful!
+4- Intercom Team
- 102 replies
- Answer
Hey
Larissa here from Intercom Support.
I’m afraid it’s currently not possible to customize how Fin replies to customers. These answers are built into the AI bot experience and cannot be edited at this time,
I’d be glad to flag this as a feature request for you. Hopefully this is something we can see implemented soon.
Hope you find this information helpful!
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.