Email Signatures on initial ticket message to customer

Our team has found it very frustrating that when creating a ticket to reach out to a customer for an initial contact, that the email signature is not attached, and that it is only a notification and not an actual email. I understand the workflow is to create a conversation first if you actually want an email signature on an outbound message, if that's the initial message. Then you have to convert that conversation over to a ticket. This is frustrating, adds extra steps, and is counterintuitive. I would like email signatures on initial outbound ticket messages to customers.