The CX Architects: Designing the Future of Customer Experience

The support, success, and CX roles are changing fast. Join us for The CX Architects: Designing the Future of Customer Experience, part of our Career Transformation series, on August 19.

Register for the event to hear from three leaders who are helping redefine the work:

• Kayla Arp, Director of Member Support Operations at PrizePicks

• Chris Rule, VP of Customer Experience at Turno

• Amy Harvey, Chief Customer Experience Officer at TrueCommerce

Hosted by Fin’s Deepina Kapila, this 45-minute conversation will explore:

• What has changed in their roles—and how quickly

• The challenges they faced and how they overcame them

• How adopting AI early has paid off for them and their businesses

• Where they believe customer experience is heading next

• Their honest advice for leaders still deciding how to get started

This space is new for everyone, and the best insights often come from the live questions and back-and-forth. Bring your questions and put them to people doing the work.

Can’t make it live? Register anyway and we’ll send you the recording.

Save your spot