Hi there,

A “403 Forbidden: Workspace Suspended” message usually means the Intercom workspace you’re trying to access has been temporarily suspended — often due to billing, verification, or policy issues.

If you just created the account, try:

1. Refreshing and logging in again — sometimes it resolves after setup completes.

2. If it persists, contact Intercom Support at https://www.intercom.com/help and include the workspace URL or email you signed up with.

They can reactivate or clarify the suspension quickly.

i did finished setup and verified my email nut it still persists

Hi ​@nopua Paul here from support engineering to help you out 🤝 

Can you share your email address and workspace name and I'll check. Questions like these are best forwarded to the Support team rather than community. But I'll track this down from you if you haven't already ready out to us through support channels.