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Back-office Ticket Template

  • Jun 25, 2024 4:05 PM UTC
  • 1 reply
  • 166 views

Can I create a back-office ticket that has a template for required information?

Name:

Phone number:

Email:

Best answer by bernice

Hey @Chad Sullivan 👋  You can create a back-office ticket with required information by creating your Ticket type and adding the required flag to the attributes you wish:

Hope this helps! Let us know if you have any further questions on this🚀

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bernice
Expert User ✨
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  • bernice
  • Expert User ✨
  • Answer
  • Jul 1, 2024 2:01 PM UTC

Hey @Chad Sullivan 👋  You can create a back-office ticket with required information by creating your Ticket type and adding the required flag to the attributes you wish:

Hope this helps! Let us know if you have any further questions on this🚀

B | Technical Support Engineer
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