Can I embed an Intercom workspace in an iframe? | Community
Skip to main content
Answered

Can I embed an Intercom workspace in an iframe?

  • Jul 10, 2021 7:15 PM UTC
  • 5 replies
  • 2043 views

I was wondering if I can embed the intercom dashboard(inbox,outbox..) in my website's ERP system.

Best answer by Sam

Hi there. It's not possible to put Intercom in an iframe. You'll need to directly link to Intercom.

View original

5 replies

Forum|alt.badge.img+1
  • Sam
  • Active User
  • Answer
  • Jul 10, 2021 10:12 PM UTC

Hi there. It's not possible to put Intercom in an iframe. You'll need to directly link to Intercom.

  • User708
  • Author
  • New Participant
  • Jul 11, 2021 6:13 AM UTC
  1. Do you mean that users need to go to the intercom site and manage the messages?
  2. Are there any ways that I can build an inbox and outbox that communicate with the intercom server directly on my website?
Roy
Top Expert ✨
Forum|alt.badge.img+7
  • Roy
  • Top Expert ✨
  • Jul 11, 2021 11:31 AM UTC

Hello @user708​ ,

 

Yes, you can build your own interface to see, reply and close conversation. You can use Intercom API for that.

🇬🇧 Top of the shop. Cheers from London. 🗓️ Looking for a proper Fin implementation? Book a free call here: https://calendar.app.google/SHhmneXasrrrLF266
  • User708
  • Author
  • New Participant
  • Jul 11, 2021 9:25 PM UTC

Do you think that I also can 3rd part app such as calendly in my customized webpage using intercom API?​

  • User708
  • Author
  • New Participant
  • Jul 12, 2021 8:56 PM UTC

@roy s11​  Do you know if there is a built-in dashboard made by Intercom API that can be embedded into my site? Also, Do I need to directly make a UI and server for connecting 3rd party apps for making it compatible with apps?

Terms & ConditionsAccessibility statement