Can we set out of office messages for individual teammates? | Community
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Can we set out of office messages for individual teammates?

  • Mar 31, 2022 7:29 AM UTC
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Is there a way to send an automatic Out of Office answer for an individual team member when their status would be set to "away" or "away and reassigning"?

 

Would be very helpful to manage expectations of customers.

Best answer by Bridget O

As far as I'm aware this can only be done on a 'team' basis, not individual user. But as a proxy solution, you can set your status to 'away':

Screenshot 2022-04-01 at 11.53.40And reassign any replies to messages to your default inbox

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  • Apr 1, 2022 10:54 AM UTC

As far as I'm aware this can only be done on a 'team' basis, not individual user. But as a proxy solution, you can set your status to 'away':

Screenshot 2022-04-01 at 11.53.40And reassign any replies to messages to your default inbox