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Fin keeps opening my conversation

  • Sep 19, 2023 9:02 AM UTC
  • 1 reply
  • 122 views

When I snoozed a conversation, Fin always opens it back before the ddl and somtimes, it opened the conversation after I just closed it. I do appreciate if anyone could give some advice.

 

Best answer by Larissa Alberti

Hey @Chaney 👋

Larissa here from Intercom Support.

I’m sorry to hear that you’re experiencing this issue.

I’ll reach out to you directly via our Support so we can investigate this further for you.

In the meantime, have a lovely day!

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1 reply

Larissa Alberti
Intercom Team
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Hey @Chaney 👋

Larissa here from Intercom Support.

I’m sorry to hear that you’re experiencing this issue.

I’ll reach out to you directly via our Support so we can investigate this further for you.

In the meantime, have a lovely day!