How can I change my teammate email address? | Community
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How can I change my teammate email address?

  • Feb 2, 2022 2:20 AM UTC
  • 2 replies
  • 644 views

I needed to change the Helpcenter name, so I changed it, then the email domain changed. could you plz tell me how to change the domain?

Best answer by Dianah Tripac

Hi @user873​ .Considering that you are looking to update an email address for your teammate, it is not possible for you to edit the email of other teammates on your Workspace. Only the individual teammate would be able to change the email address associated with their profile. This can be done via the "Your Account" tab. If you have any further questions, please let me know👍

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2 replies

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  • Employee
  • Feb 9, 2022 1:52 PM UTC

Hey @user873​ 👋

 

Not too sure what you'd like to do here, are you looking to update an email address for your teammate or change a domain name?


Dianah Tripac
Intercom Team
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  • Leading the Community @ Fin
  • Answer
  • Jun 15, 2022 10:38 AM UTC

Hi @user873​ .Considering that you are looking to update an email address for your teammate, it is not possible for you to edit the email of other teammates on your Workspace. Only the individual teammate would be able to change the email address associated with their profile. This can be done via the "Your Account" tab. If you have any further questions, please let me know👍