Instagram Picture | Community
Skip to main content
Question

Instagram Picture

  • August 21, 2026
  • 1 reply
  • 14 views
B
  • Buu
  • New Participant

Hello

When we try to send a picture on Instagram it doesn’t work anymore as it was working previously.

If the customer send to us it’s working very well but not in the other way.

It’s just red.

Conversation : 215475580844736

 

    1 reply

    Aleksei O
    Super User ✨
    Forum|alt.badge.img+5
    • Aleksei O
    • Super User
    • August 21, 2026

    Hi ​@Buu ! Please note that this is a community, and most of the members don’t work for Fin here. thus we cannot access your Intercom account :) 

     

    Can you please clarify how exactly the Instagram picture is sent? Post URL? Meta has an expiry date on it’s media URLs, so those can expire real quick. 

    Book a free call with me here: https://cal.com/alexeyox/30min
    Terms & ConditionsAccessibility statement