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intercom not work properly.

  • Oct 21, 2024 10:26 AM UTC
  • 2 replies
  • 171 views

Hello there,

 

Is there any outage on Intercom today, it doesn't seems to work.

 

Please help!

 

Best Regards,

Best answer by bernice

Hey @skiller0047 👋  Thank you for flagging this with us. We experienced some database issues impacting all aspects of Intercom. Our own instance of Intercom was also affected, meaning that the team are only getting a chance to reply to you about this now.

 

If you were in contact with us via the Messenger, we’ll be following up with you there shortly. You can also keep up to date on our Status Page.

 

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      2 replies

      bernice
      Expert User ✨
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      • bernice
      • Expert User ✨
      • Answer
      • Oct 21, 2024 10:42 AM UTC

      Hey @skiller0047 👋  Thank you for flagging this with us. We experienced some database issues impacting all aspects of Intercom. Our own instance of Intercom was also affected, meaning that the team are only getting a chance to reply to you about this now.

       

      If you were in contact with us via the Messenger, we’ll be following up with you there shortly. You can also keep up to date on our Status Page.

       

      B | Technical Support Engineer
      • skiller0047
      • Author
      • New Participant
      • Oct 21, 2024 12:22 PM UTC

      Bernice, all fixed and sorted now!

       

      Thank you!

       

      Best Regards,

      Suryansh 

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