Is there a way for the new conversations to appear in the Team's inbox? | Community
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Is there a way for the new conversations to appear in the Team's inbox?

  • May 28, 2022 2:36 PM UTC
  • 1 reply
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Is there a way for the new conversations to appear in the Team's inbox?

Best answer by Aparna

Hey @user1795​ ! You can set up assignment rules to assign the conversation to a specific team Inbox. Here is an article on how to set up the Inbox rule and assign the conversation. Hope this helps!

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  • AparnaEmployee
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  • May 30, 2022 4:55 PM UTC

Hey @user1795​ ! You can set up assignment rules to assign the conversation to a specific team Inbox. Here is an article on how to set up the Inbox rule and assign the conversation. Hope this helps!

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