Notification sound | Community
Skip to main content
Answered

Notification sound

  • Jul 21, 2025 9:43 AM UTC
  • 1 reply
  • 574 views

Hi

The different notification sounds inbox is not hearable when using Intercom in a area when there is noise around chat agents. You need to add some real/longer alarm sounds, that also can be configured to repeat after x sec, if incoming chat not answered. 

Best answer by Conor

You might want to add your vote here, ​@BetmodeSteve : 

 

View original

    1 reply

    Conor
    Super User ✨
    Forum|alt.badge.img+6
    • Conor
    • Super User ✨
    • Answer
    • Jul 21, 2025 2:41 PM UTC

    You might want to add your vote here, ​@BetmodeSteve : 

     

    Behind the scenes with Intercom setups from real customers: https://www.youtube.com/@support-stack | Get your recommended Support Stack episode: https://tally.so/r/RGagkl?utm_source=intercom&utm_medium=community_signature&utm_campaign=fin-quiz
    Terms & ConditionsAccessibility statement