Ability to add a custom message when using "Notify Slack channel" Workflow action | Community
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Ability to add a custom message when using "Notify Slack channel" Workflow action

Related products:Workflows
  • August 16, 2024
  • 2 replies
  • 39 views

Aleksei O
Super User ✨
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I’m using Slack notifications to notify my team if a Custom Action in my Workflows has failed. It’s currently not possible to add any custom text message when using Slack integration, but it would be extremely useful, so that we can encourage specific actions (e.g. check what’s wrong with the Custom Action). 

At the moment, Slack message I get has a text that we cannot control (e.g. “Conversation X status has been changed to Closed”).

 

 

 

 

2 replies

Jennifer K
Intercom Team
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  • Intercom Team
  • August 20, 2024

Hi @Aleksei O 
 

Jennifer here from Intercom 😊

Thanks for this suggestion 🙏 I will keep my fingers crossed for you 🤞

Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there.


Jennifer K
Intercom Team
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  • Intercom Team
  • August 20, 2024
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