Activity log showing work done, not just status changes

I would like to be able to see a time stamped list of actions my agents have taken beyond the available activity log that just shows status changes. Ideally, I would like to be able to see time stamps of things like when they reply to a conversation, make a note, assign a conversation to themselves, etc. The goal would be able to see large gaps in productivity. Is it incredibly hard (unless I am missing something) to see how long an agent sits between doing work. Theoretically an agent can sit for an hour and then be incredibly productive for the next hour and their overall KPIs wouldn’t show that sat for an hour. I know the dashboard show real time, but I cannot go into the past with that