Add a confirmation step before deleting a Macro; create a Recycle bin / Undo or another way to restore recently deleted Macros; add an event in the Activity Log when someone deletes a macro, including the title and potentially contents of the macro | Community
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Add a confirmation step before deleting a Macro; create a Recycle bin / Undo or another way to restore recently deleted Macros; add an event in the Activity Log when someone deletes a macro, including the title and potentially contents of the macro

Related products:Core Inbox
  • January 30, 2025
  • 2 replies
  • 34 views

Deleting macros should not be permanent and should not be THAT EASY. Currently the Delete Macro button is RIGHT next to the Save Macro. This is terrible UX. There is no way for us to even figure out which Macro has been deleted. Please do better.

2 replies

Michaela Hone
Intercom Team
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  • Intercom Team
  • February 7, 2025
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

The following idea has been merged into this idea:

All the votes have been transferred into this idea.