Monitor view needs the same column sorting functionality as the regular Inbox. Currently can't sort by Date Started (ascending/descending) which makes it hard to manage flagged conversations efficiently.
Submitted
Add dynamic sorting functionality to Monitor view
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.