Add functionality to duplicate and migrate workflows between workspaces | Community
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Submitted

Add functionality to duplicate and migrate workflows between workspaces

Related products:Workflows
  • July 31, 2025
  • 2 replies
  • 92 views

Would like to be able to (1) duplicate our production workspace in our test environment and (2) migrate workflows from test to production.  

This will allow us to test and validate workflows without risk of impacting production.

 

Current process to create workflows in test, testing and then recreate them in production introduces risk of error and is very time consuming.

2 replies

Paul D
Intercom Team
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  • Intercom Team
  • January 5, 2026
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

  • New Participant
  • January 27, 2026

the ability to copy our production workspace into a test workspace is really important - it greatly slows down testing and experimentation with new features; it also hugely impacts training.

having a recurring or manual copy of production over test feature would be incredible useful!