Currently, workflows can trigger when tickets are created or when states change, but there's no trigger for when a snoozed ticket/conversation automatically unsnoozes after its snooze period ends.
This would enable automating actions like auto-closing tickets that remain unresponded to after the snooze period, without keeping them cluttering inboxes during the wait time. The trigger would allow workflows to detect when items return from snooze status and take appropriate actions based on tags, time elapsed, or other conditions.
This would complement existing snooze actions and wait functionality by providing the missing piece for post-snooze automation.