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Add workflow-level internal notes or documentation

Related products:Workflows
  • Nov 5, 2026 11:45 AM UTC
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Please add a posibility to add internal notes or description field to Workflows. Teams need a place to document the purpose of a workflow, the reasoning behind its logic and branches, and important context for future maintenance.

This would make it much easier for teammates to understand and safely develop existing workflows over time, especially when the original builder is no longer involved. The notes should be visible and editable from the Workflow builder, without affecting customers or conversations.