Additional settings for phone ringer | Community
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Additional settings for phone ringer

Related products:Phone
  • March 13, 2026
  • 4 replies
  • 151 views

Most of the teams in our company are fully remote and don’t want to be sat their desk wearing a headset all day in case a phone call comes in.

It would be great if there were options to set which output device is used for the ringer vs the call itself - for example setting the incoming call alert to come through the PC speaker and the call itself to come through the headset.

4 replies

this would really help our agents! 


This has been a request from our Agents as well - would be a great feature!


  • New Participant
  • March 13, 2026

This would really benifit me for health reasons i cannot have the ringing in my ears so to play through the laptop would be a great help- had this set up on other systems 


This would benefit our agents as well!