Currently, when using an Intercom help center, it seems like users have to run a search across all the collections that they see on the help center they are on.
Can we have a search option at different level of collections so that users can search within a selected collection including or without including it’s sub collections? This helps users get specific search results and at the same time save time and efforts.
+3Hi
Jennifer here from Intercom
Thank you for this suggestion, as input from our customers is really important when ideating new features and refining current solutions. 🙏
Whenever we do release new features, we'll announce them on the Product Changes page, so I'd recommend keeping an eye here.
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