hi all,
when copilot suggests answers, there is currently no mechanism for the agent to provide feedback (good or bad) about the suggestion itself. The only options are either to provide feedback on the source, or tag the conversation/ticket for review (through tag or back office ticket0.
Ideally, Copilot would have a 👍/👎 option that would flag the specific answer that needs reviewing, rather than the whole conversation.
Thanks