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Submitted

Allow chat messages to continue while photo uploads

  • Nov 6, 2026 2:23 PM UTC
  • 1 reply
  • 10 views

When attaching a photo in the chat, it sometimes gets stuck loading for a while. When this happens, it isn’t possible to send a chat message until the photo has either finished loading or has been erased.

 

This was not the case in the past. It used to show the upload in the chat, which would gradually load while we could continue to exchange messages.

1 reply

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Hi ​@Ali Hanna, Seán here from the Fin technical support team 👋

Thanks for flagging this. You are right that the behaviour changed. The Messenger now uploads a photo as soon as you attach it. The Send button stays disabled until the upload finishes or you remove the photo. Before, a single photo could be sent straight away and showed its upload progress in the chat.

This change was made on purpose. It lets you preview your photos before you send them, and the message goes out with the finished upload.

I understand that a slow upload can feel stuck when you cannot send other messages. I will convert this post to an Idea so other people who feel the same can upvote it. The product team could take this on board, so they can look at sending messages while a photo uploads and at showing upload progress. If a photo stays on loading, you can remove it and attach it again.