Currently, Tracker tickets cannot be filtered by company because the company is not assigned directly to the ticket. Instead, the ticket is linked to customer reports, and those reports belong to users who have a company associated.
However, this relationship is transitive:
- User → belongs to a company
- Customer report → belongs to that user
- Tracker ticket → linked to the customer report
Because of this, it would be very useful to allow filtering and viewing Tracker tickets by company in the Inbox and reporting views. This would make it much easier to track issues and bugs per customer organization, even when the ticket itself does not store the company directly.