Customers frequently share website URLs when reporting issues or asking for help. Currently, Fin cannot open and inspect a URL provided in the conversation, so it has to rely on the customer's description or ask them to provide screenshots/details manually.
It would be highly valuable if Fin could access public URLs shared by customers, read the page content, and use the page/DOM structure as context when troubleshooting.
Example: A customer shares a page where a Crocoblock widget/form/filter is not working. Fin should be able to open the URL and inspect the relevant page content before responding.