Right now, Fin can analyze and understand images uploaded through the chat and provide answers through there. That should be expanded to where if a user uploads a file such as a PDF, DOC, CSV, XSLX, etc then Fin can analyze the content of that doc and compare it to the knowledge it’s been given to provide an answer to the users question
Example:
A user uploads a CSV file asking why the file failed to upload to our system. Fin analyze the content of that CSV file and sees that the headers do not match up with the formatting of the headers we’ve given it. Fin can provide an answer stating that the file failed to upload due to a header formatting and give an appropriate solution based on internal documentation