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Allow Fin to respond to reply buttons

Related products:Fin & AI
  • June 12, 2025
  • 0 replies
  • 4 views

Currently Fin only responds to questions that a user types into Messenger - however in some cases it is more helpful to provide the user with reply buttons so that they can ask common questions quickly without typing (or to give them ideas of the kinds of questions they might like to ask).
However currently Fin will not treat the user clicking a reply button as something it can respond to - I think it would be helpful to allow this.