Hi,
There is very limited control over what SEO settings a user can access, in the article linked below it says Meta Descriptions are generated automatically, which I’m afraid is not working well.
The meta description on my KB is set to our company name, this isn’t great, we should have the ability to manage our own SEO, this is a standard feature I’d expect to be supported.
<meta name="description" content="Company name" data-next-head=""/>
I suggest Intercom provide better functionality for users maintaining their own SEO.