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Allow users to set SEO data

  • July 22, 2026
  • 1 reply
  • 37 views
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Hi,

 

There is very limited control over what SEO settings a user can access, in the article linked below it says Meta Descriptions are generated automatically, which I’m afraid is not working well.

 

The meta description on my KB is set to our company name, this isn’t great, we should have the ability to manage our own SEO, this is a standard feature I’d expect to be supported.

 

<meta name="description" content="Company name" data-next-head=""/>

 

 

I suggest Intercom provide better functionality for users maintaining their own SEO.

    1 reply

    • annuhurmi
    • New Participant
    • September 11, 2026

    Dealing with auto-generated meta descriptions is frustrating. I turned to external SEO help when our help center content needed better search visibility. The team at https://crowdo.net/blog/top-saas-seo-agencies handled our metadata optimization and improved our organic click-through rates noticeably. Their approach to technical SEO and authority-building made a real difference for us.

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