Assignment Limit Based on Team Inbox | Community
Skip to main content
Released

Assignment Limit Based on Team Inbox

Related products:Workload Management (Conversation Assignment)
  • March 5, 2025
  • 3 replies
  • 34 views

Forum|alt.badge.img

Hi Intercom,

 

We want to set up our inbox so that certain team inboxes have a different assignment limit to the workspace as a whole. This is because some of our work is different in nature, some easier, some longer-winded, and some quick fixes that can be solved multiple at a time. Please consider this as a new feature!

3 replies

Paul D
Intercom Team
Forum|alt.badge.img+2
  • Intercom Team
  • December 23, 2025
SubmittedIn Beta

Paul D
Intercom Team
Forum|alt.badge.img+2
  • Intercom Team
  • February 24, 2026

Hi ​@SamLewin 

Good news! Our product team just released the feature requested above. 🎉
As always we appreciate your feedback! 

 


Paul D
Intercom Team
Forum|alt.badge.img+2
  • Intercom Team
  • February 24, 2026
In BetaReleased