Managing a wide library of content to support users/Fin can get tedious, especially as the product changes and docs need to be frequently updated/sunsetted/etc.
As part of the Suggestions feature, I would love if Intercom would highlight articles that have broken internal links where past help docs have been unpublished/deleted.
I’m not sure if this feature exists, but it would be great to be able to open details about an article, such as which other articles contain links to it.
For example, if I open Article A, I would like a list of articles with links to Article A. That way, I can fix the links before I delete or unpublish article A.
+1Yes! Adobe AEM had a feature like this where you can see other files that have a cross-reference to the current file. Ideally, when we delete or unpublish an article, Intercom should also warn us saying there are other articles that has a cross-reference to the current article.
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