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Countdown for Call Wrap-Up

Related products:Phone
  • October 3, 2025
  • 1 reply
  • 31 views

Aiden Taylor

It would be great to have a countdown timer in the call wrap-up banner. This will allow agents to clearly see how much time they have left to finish wrapping up so they are prepared for the next call.

1 reply

This is a key feature that most support phone platforms have. We’ve been struggling without this since transitioning to Intercom Phone for our support team.