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Custom snooze presets

Related products:Core Inbox
  • February 19, 2025
  • 2 replies
  • 51 views

Would be nice to be able to have snooze presets. Often we want to snooze for another team member who is working in another part of the world and has a different shift start time. I have to currently custom snooze but if there was a way to save the snoozes, that would save time. 

 

2 replies

Michaela Hone
Intercom Team
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Idea merged into:

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  • New Participant
  • April 16, 2026

“Snooze until agent logs in” or “is available”.