Would love to be able to customise the articles shown as related or relevant below another article. The content-based relevancy score does not necessarily create the most fitting recommendation list for some of our articles.
Submitted
Customise related articles
This would be very useful. It’s precisely why we don’t use this feature yet. We’ve been manually creating our own ‘related’ section at the bottom of guides as we know precisely which other articles would be relevant.
Being able to select relevant articles ourselves would be ideal. We could then have intercom use it’s relevancy tech to maybe suggest one, which we would accept or decline.
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