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Customize CSAT via email

Related products:Core Inbox
  • November 27, 2024
  • 1 reply
  • 18 views

It would be fantastic if we could customize the CSAT pages users land on after rating us. Currently, when they rate us via email, they are directed to pages with colors that don’t align with our brand. Additionally, the "We run on Intercom" message doesn’t support building a stronger connection with our customers. Having the ability to personalize these pages—adding our logo, updating the colors, and customizing the text—would make a significant difference. Thank you for considering this enhancement!

 

1 reply

Jennifer K
Intercom Team
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  • Intercom Team
  • January 6, 2025

Hi ​@Support Admin 

Jennifer here from Intercom


Thanks for this suggestion, I will add it to your list!