Hello team, I would like to make a suggestion regarding your email composing layout and functionality.
As it stands, if I would like to move some of the recipients from the “To” section to the “CC” or “BCC,” I am not able to simply click and drag the email addresses from one field to the other. I need to copy and paste the emails and select them from a list all over again. This is not horrible; however, with such functionalities already available in Gmail and Outlook, I believe this would improve efficiency and the quality of life for Intercom users.
If you could please take a look at adding this feature, it would be greatly appreciated, and many users would benefit from it.
Thank you
Patrick