Edit AI before sending to a customer. | Community
Skip to main content
Submitted

Edit AI before sending to a customer.

Related products:Fin & AI
  • June 24, 2025
  • 0 replies
  • 15 views

Intercom have advised that there is no way to see the AI response and edit it before sending to a customer.

We respond to complex questions, so we want to improve AI’s reponses, we can’t be the only company who wants a choice imbetween the one to not use AI and let it send messages to customer without review.