Edit AI before sending to a customer. | Community
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Edit AI before sending to a customer.

Related products:Fin & AI

Intercom have advised that there is no way to see the AI response and edit it before sending to a customer.

We respond to complex questions, so we want to improve AI’s reponses, we can’t be the only company who wants a choice imbetween the one to not use AI and let it send messages to customer without review.