It would be very helpful if FIN could ingest Macros. I know we can create snippets, but this would require to update 2 sources od content every time we need to create/dekete/update a macro
Archived
FIN ingest Macros
+1- Intercom Team
Small update here - while Fin AI Agent cannot ingest Macros, Copilot can to assist teammates in answering customer queries:
https://www.intercom.com/help/en/articles/9440354-knowledge-sources-to-power-ai-agents-and-self-serve-support#h_4372222460
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.